So says Saga carer Ginny May, who's been with the company since 2015. She mostly covers the Cheshunt area but travels elsewhere in Hertfordshire if required, typically making five or six calls in a day.
The Goffs Oak resident reveals the duration of her visits depend on the needs of the client and is agreed with the client's family. Explains Ginny: "One chap I visit is in a wheelchair and I just help him put things to hand for him that he can't reach. With other people it's preparing food or giving them a shower. However, if we need to stay longer, we let the office know and stay longer."
Building a rapport with clients is important to Ginny because she knows what a difference it can make: "Dementia affects people in different ways but one lady I was visiting was often paranoid about people that she imagined were going to kidnap her or whatever. Seeing a familiar face, my face, someone she could relate to, restored a bit of normality."
That rapport also means Ginny's quick to notice if a client is poorly. "I will know something's wrong straight away – I notice things a stranger wouldn't."
And she certainly enjoys working with older people: "Many of them are great characters with plenty of spirit. That's great – even though that sometimes means they don't want their shower!"
She continues: "I like to think I'm doing my little bit to add to the quality of life for the people I care for. I definitely feel I'm making a difference and it has to be one of the most rewarding jobs you can do."