My mother's care journey...

2 Apr 2018

It was a bit of a shock when we got a call from mum's neighbour to say she had a fall and was being taken to hospital.

We jumped in the car, but it’s a couple of hours drive, so was a while before we got there. Long waits and lots of conversations with doctors, but basically she needed help at home, as a result of the fall, she wouldn’t be as mobile as she was before.

I didn’t really know where to start, and no one seemed to be able to help me – it seems because my parents had been prudent have put some money aside they’re not entitled to any Government support.

Then I called Saga, and spoke to a lovely lady. She explained how they could help, and what the next steps would be – an assessment followed, and before we knew it everything was in place.

Mum is getting regular visits from two lovely carers, and is so positive after a visit. She has support during the week, and the occasional weekend when we cannot visit.

It’s been hard juggling work, the children and mum - but it’s comforting to know that she is being looked after – when we cannot be there.

Want to find out more about our services? Contact us to find out:

The opinions expressed are those of the author and are not held by Saga unless specifically stated.

The material is for general information only and does not constitute investment, tax, legal, medical or other form of advice. You should not rely on this information to make (or refrain from making) any decisions. Always obtain independent, professional advice for your own particular situation.


Find answers to the most popular questions asked by customers and clients about our range of home care and live-in care services.

Find out more

Request a brochure

Want to find out more about Saga home care services? Fill in the form to download our free brochure.

Request a brochure

About us

Getting older shouldn’t mean leaving home or missing out on the things we love. Created and run by nurses and professional carers, we’ve built a reputation as one of the leading home care agencies in the UK.

Find out more


We are passionate about what we do, and we take the time to listen to what you have to say. Helping us achieve the quality of care that you deserve, and makes sure our carers are properly looked after.

Find out more